Valmet Performance Centers
Valmet Performance Centers are an easy-access channel for our customers to Industrial Internet applications and remote services.
Our expertise is easily available for you through the Performance Centers. Our specialists have a deep understanding of machinery, processes and automation and with remote connections and tools, we can offer the needed support and guidance without delay – and more broadly than before. Remote services are also a key element of Valmet Industrial Internet - VII solutions.
A network of eight Performance Centers
Valmet has a network of eight Performance Centers serving customers around the world. Five of the centers are industry-focused: We have Performance Centers for energy, pulp, board, paper, tissue and automation customers. On top of that, three area-specific Performance Centers are operational in China, North America and South America. This ensures that we can offer service in several languages and all time zones.
The Performance Centers bring our expert network close to you with a secured data connection to your mill or plant.
Services from Valmet Performance Centers:
- Industrial Internet applications as a service
- On-demand expert support
- Remote monitoring and optimization
Typically, our customers utilize the services of a Performance Center after new machine installations, rebuilds or through continuous service agreements. By using Valmet’s experts for problem-solving and process development, you can better allocate your own mill’s or plant’s resources for running the daily operations.
The Automation Performance Center supports customers in their daily challenges in Distributed Control Systems, Quality Management Systems, analyzers, measurements and condition monitoring issues. The services cover customer needs for maintenance, technical support, automation lifecycle management and cyber security. The automation Performance Center also supports Valmet’s other Performance Centers in automation related issues.