Valmet Customer Portal

Valmet Customer Portal is your personalized workspace that gives you easy access to all our digital services. You get a one-point entry to your project information, documents and the KPI dashboards of your fleet’s performance. The portal also serves as a gateway to spare parts and learning paths. Through the Portal you can contact your Valmet team or Performance Centers to get support or share plans and information, making collaboration easy and efficient.

Do you need to purchase new spare parts or would you like to follow the status of your ongoing orders? Are you looking for the maintenance plan or original documents of your equipment? You can find all of these and contact us in Valmet Customer Portal. To log in for the first time, start by requesting access to get your credentials. If you already have credentials, you can just log in.


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Service modules

My equipment

  • Manage your assets
  • Follow the status of your maintenance plan with Valmet
  • Search the documents related to your equipment


  • Access all online trainings in one place
  • Enter your project and agreement trainings
  • View your learning paths and test scores to follow progress

Purchases through eStore

  • Purchase spare parts in eStore
  • Find information about spare parts and consumables
  • View your spare parts order history
  • Access to information about inventory availability
  • Lead time of products, pricing regarding your specific items, and ordering
  • eStore is available for registered customers around the clock, 24/7

eStore provides an easy, rapid way to contact Valmet's local spare parts specialists. All the major market areas have customer service supervisors dedicated to helping the online parts customers.

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Service agreements

  • Follow the shared roadmap of your initiatives with Valmet
  • View your agreements

My process performance

  • Access your Industrial Internet applications
  • Follow up your operational and business KPI’s
  • Collaborate with Valmet Performance Center


  • Follow your investments and project deliveries
  • Find the latest references

Request access to Valmet Customer Portal

Request access to Valmet Customer Portal by filling in the form. Fields indicated with an asterisk (*) are required.

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Valmet may process personal data of its current and potential customers and suppliers. This processing is described in the Customer and Supplier Privacy Notice.