Field services for pulp producers

Fast on-call equipment support and maintenance, shutdown management, services and recommendations on-site or remotely

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On-site and remote field services with high-level standards for safety and work quality for pulp mill processes and equipment. We offer field services for wood handling, cooking, washing and bleaching, pulp drying, baling, chemical recovery and air emission control.

Fast on-call troubleshooting

Annual and maintenance shutdowns and process supporting services

Planned, practical and strategic maintenance

On-site and remote support & access to our global expert network

We can serve you both locally and remotely

We plan, execute, manage and develop maintenance activities according to your needs. Trust is earned every day. Our on-site and remote field service offering consists of:

  • Maintenance and process supporting services
  • Annual shutdowns
  • Shutdown management
  • Maintenance shutdowns
  • Daily maintenance
  • Remote support and services
Field service experts are commited to work safely, close to the customer and offer the best solutions and services for the customers

Fast, safe and effective shutdown management allows sustainable and profitable operations

Annual planned shutdowns are crucial for our customers to make their production run smoothly. We offer shutdown management services include planning, coordination, and execution of shutdown projects. We offer transparency in both planning and execution phases with cost and schedule management. We also provide safety planning for the whole shutdown process to identify risks and handle resources efficiently. We provide safe and effective shutdown management which are successful due to our long-term global experience. Shutdown management can be planned as one off, annually or with a long-term preventive approach.

One off, annual, or long-term, what is your approach?
Start the dialogue with our experts today to find a solution which suits your needs 

Let´s visit Södra Cell Mönsterås in Sweden during a Valmet Shutdown

The mill in Mönsterås is one of the world’s most modern and high-tech pulp mills with annual capacity 750.000 tonnes pine and hardwood pulp, green electricity and a supplier growing within biofuels such as biomethanol. 

To get the most out of a plant like this it is important to keep it in good shape to maximize reliability and optimize the performance.

Every 24th month the full factory come to a planned shutdown. Everything stops. About 1000 additional experts enter the site and perform maintenance. The team at site are working against the clock, this is a good example of a Valmet Shutdown.

A Valmet Shutdown at Södra Cell Mönsterås, Sweden

Remote field services

At Valmet, we are continuously developing our field services by strengthening our local and global presence, developing our products and services, improving our field service professionals’ competences and enhancing our digital platforms for an improved customer experience.

Our target is to help you keep your pulp mill in the optimal condition for the best performance, so you can concentrate on your business goals.

Using the remote field service possibilities is an easy and safe way to get the process, automation and maintenance expertise & support you need, through our local service center or even without a site visit.

Come along for a remote visit to CMPC Guiba pulp mill in Brazil

Valmet took the responsibility of the shutdown planning and execution for digestor, bleaching and dryer sections for CMPC. The AR glasses assisted Field Services technicians during the maintenance in CMPC’s Line 2. The equipment enabled a detailed analysis from Valmet specialists without the need of their local presence. The virtual tool provided professionals with more security and assertiveness in the maintenance process.


Do you need equipment maintenance or support for equipment or process performance development?

Whether it’s a single process audit, equipment maintenance, shutdown management or full maintenance, don’t hesitate to contact us for guidance.

Contact us

Long-term collaboration enables cost planning, predictability, and efficiency

Valmet can help in the planning and optimization of your operations for maximum profitability and optimum production efficiency. We can provide solutions tailored to your needs that are cost-efficient, reduce downtime and secure availability. A service agreement provides more consistent and efficient maintenance services that are tailored to each specific mill and culture in order to maximize their maintenance and production efficiency. The agreements may include field services, studies, upgrades, process development and maintenance management programs.

Start the discussion about field services