Services business line
Services are offered globally through Valmet’s 70 service units and about 5,000 service professionals. Of the approximately 3,800 pulp and paper mills in operation in the world, over a half purchase services from Valmet annually. The Services business line’s customers include companies mainly in the pulp, paper and energy industries. The most important geographic markets for the Services business line are EMEA and North America.
Services are an important part of promoting reliability, cost-efficiency, capacity and quality of the operations of pulp, paper and energy companies. Services also include offerings aimed at increasing energy, water and raw material efficiency, reducing emissions and promoting operational safety and reliability.
Over the past two decades, Valmet has increased its focus on the service business. In recent years, Valmet’s customers have become increasingly focused on their core businesses and have outsourced service and maintenance related activities. Demand for services in the industries served by Valmet has grown in North America and Europe, and even more in South America, China and Asia Pacific.
The Services business line provides services and solutions to the pulp, paper, energy and certain other process industries. The services and solutions provided include spare, wear and replacement parts and equipment, paper machine clothing, filter fabrics, paper machine roll services, plant improvements, upgrades and technical modifications and expert services to improve plant efficiency and operational effectiveness, as well as plant maintenance outsourcing.
Services business line's development in Interim Review, January-September 2018