Services business line

In this section you can find more information on the Services business line, such as key figures and market drivers. Services business line is part of the Services segment. See also the Services at a glance -video and Services presentation from Capital Markets Day 2023.

The Services business line delivers services and solutions mainly for the pulp, board and paper, tissue, and energy industries. The offering ranges from spare and process parts, rolls and workshop services, and fabrics all the way to field services, maintenance development and outsourcing, as well as process upgrades. The services are complemented by onsite and remote Industrial Internet solutions. Valmet also provides learning services that give customers access to more than 200 courses as self-paced e-learning, blended learning and simulations.

Services are offered globally through more than 130 service centers and by approximately 6,500 service professionals. With the acquisition of the Körber’s Business Area Tissue, Valmet now also offers services to tissue converting lines. 

The service solution can be provided as a one-time delivery or as a longer-term partnership through service agreements offering a systematic approach to improving customers’ performance.

Services in 2023

Services 2023.PNG


Valmet Services by business


Market drivers


Market position*

Market share*

Market size and growth*

Market Drivers

#1-2 ~21%

EUR 8.0 bn


• Increasing pulp, tissue, board and energy production, and capacity utilization
• Customer demand for resource efficiency, productivity, end-product quality, Industrial Internet services and reduced environmental impact
• Customer focus on core operations, decreasing their own resources and outsourcing of non-core operations
• Size and gradual aging of installed base and capacity increases
• Closures and conversions of uncompetitive production lines

*Based on CMD 2023 materials.