Customer case:

Corporation saves nearly $50M over 10 years with Service Agreement

Sep 28, 2022

Helping our customers meet and exceed their board and paper mill targets is they key driver of our everyday work. Realizing that the best results are accomplished through working together during the lifecycle of machines, Valmet recently worked with one of our top corporate customers on a service agreement that was utilized throughout all of its U.S. mills. This agreement solidified the partnership between the customer and Valmet within the categories of Roll Services, doctor blades, refiner plates, as well as other maintenance and operations services.

Corporation saves nearly $50M over 10 years with Service Agreement


Location North America

Valmet partnered with the customer to provide an agreement that included:

  • Ease of purchasing with great pricing and service
  • Availability of high-quality parts and products
  • Availability of experts bringing OEM know-how
  • Asset performance and financial assurance
  • Continuous development and ensured performance
  • Training
  • Documentation and tracking of Continuous Improvement (CI)
  • Extended warranties
  • Documented Total Cost of Ownership $107M over 10 years
  • Total Cost of Ownership reductions through CI of $21.8M used for stockholder annual presentations.
  • Documented savings and CI of $4.9M per year ongoing now for 10 years.  $49.9M confirmed to ongoing lowering of Total Cost of Ownership.

Services, Corporate Service Agreements, Service Agreements, Packaging

Documented Mill Savings

Documented Mill savings