Customer case:

Large packaging company saves over $14M with service agreement

Helping our customers meet and exceed their board and paper mill targets is they key driver of our everyday work. Realizing that the best results are accomplished through working together during the lifecycle of machines, Valmet recently worked with one of our top corporate customers on a service agreement that was utilized throughout all of its U.S. mills. This agreement solidified the partnership between the customer and Valmet within the categories of Roll Services, doctor blades, refiner plates, as well as other maintenance and operations services.

Large packaging company saves over $14M with service agreement
Summary
Location North America
Solution

Valmet partnered with the customer to provide an agreement that included:

  • Ease of purchasing with great pricing and service
  • Availability of high-quality parts and products
  • Availability of experts bringing OEM know-how
  • Asset performance and financial assurance
  • Continuous development and ensured performance
  • Training
  • Documentation and tracking of Continuous Improvement (CI)
  • Extended warranties
Results

Over the course of 7.5 years, the corporation has saved over $14 million through the Corporate Service
Agreement.

Keywords

Services, Corporate Service Agreements, Service Agreements, Packaging

Documented Savings

Documented Savings