NPS Privacy Notice

We collect the Net Promoter Score and the related free text input for monitoring and developing the quality of our offering

You can also choose not to answer.  All the data is controlled by Valmet Oyj. The legal basis for the processing is legitimate interests pursued by the controller.  The data may be accessed by Valmet personnel according to their job roles, as well as data processors Valmet has contracted for IT processing.  The data will be accessed by Valmet personnel globally.  EU Model Clauses are used as appropriate safeguards for the access from outside of the EEA.  The data will be stored for 10 years.  We will support the applicable data subject’s rights, including the right of access to, rectification of, erasure of personal data, restriction of processing concerning the data subject and the right to object to processing.  The data subject has the right to lodge a complaint with a supervisory authority (data protection authority). 

If you have any questions about the privacy notice, please contact the Valmet Data Privacy Officer via the Privacy Web Form.