Customer case:

Smurfit Kappa Kraftliner, Sweden

2+2 year agreement Smelt Spout Robot Service

Summary
Location Smurfit
Kappa Kraftliner, Sweden
Challenge

Study of process, automation, mechanical status and maintenance is the ground to continuous improvement of the robot.

Solution

The solution for Smurfit Kappa Kraftliner was a 2+2 year Smelt Spout Robot Service agreement.

 

The agreement included:

  • Phone support included during working hours
  • Service twice a year based on a maintenance plan
  • Training twice a year, according to regulation operators need training to operate the robot. Performed at the same time as service visit.
  • Robot company service
Keywords Performance agreements, Pulping and fiber, Europe