Valmet and RÜTGERS Resins B.V. sign 12-year automation service agreement
Valmet Oyj's trade press release on April 3, 2018 at 11:00 a.m. EET
The latest achievement in Valmet's four-decade history of cooperation with RÜTGERS Resins B.V. in the Netherlands is a 12-year service agreement covering maintenance and support for Valmet DNA automation system. Replacing annual service contracts that started with delivery of the first Valmet automation system delivered in the 1980s, the new long-term service agreement includes on-call, preventive and corrective maintenance, server audits, software and hardware upgrades.
"With major shutdowns typically only every two to four years in the chemical industry, the agreement is a win-win relationship with well-planned scheduling not only improving reliability but also long term system performance," says Henk ten Kate, Engineering Manager, Automation, Valmet.
"Valmet proved itself as partner in business again and we are looking forward to work with Valmet for at least the contracted the next decade and two years," says Marco Alderlieste, Financial Manager at RÜTGERS Resins BV.
Ensuring maximum system availability and uptime
Valmet service agreements are tailor-made for individual customers and can cover everything, from periodic and emergency maintenance with guaranteed response times, to complete lifecycle support by means of planned upgrades for customers wanting the latest technology and the opportunity to benefit from new measurement and control methods.
Using remote connections, Valmet specialists are always on hand for advice and support around the clock which together with close-by service centers ensures maximum system availability and uptime. A key element of a Valmet service agreement is the system lifecycle roadmap that helps users to be aware of their current system status and assign priorities to possible upgrades or component replacements. The ability to budget well ahead of time and keep systems up to date ensures that the best advantage can be taken of new developments while cost efficiently maintaining system reliability and performance.
About the customer
RÜTGERS Resins BV is part of the RÜTGERS Group, Europe's leading manufacturer of chemical feedstocks derived from coal tar.
With their resins and modifiers, RÜTGERS is a high-tech supplier of specialty products for niche markets. Since RÜTGERS has the capability to produce resins with a wide range of softening points and compatibilities, they can offer their customers solutions designed for their needs.
For further information, please contact:
Henk ten Kate, Engineering Manager, Automation, Valmet, tel. +31 6 53 70 95 70, firstname.lastname@example.org
Valmet is the leading global developer and supplier of process technologies, automation and services for the pulp, paper and energy industries. We aim to become the global champion in serving our customers.
Valmet's strong technology offering includes pulp mills, tissue, board and paper production lines, as well as power plants for bioenergy production. Our advanced services and automation solutions improve the reliability and performance of our customers' processes and enhance the effective utilization of raw materials and energy.
Valmet's net sales in 2017 were approximately EUR 3.1 billion. Our more than 12,000 professionals around the world work close to our customers and are committed to moving our customers' performance forward - every day. Valmet's head office is in Espoo, Finland and its shares are listed on the Nasdaq Helsinki.