Service agreements for board and paper making

A well-functioning winder is an essential part of line production and maintenance efficiency. Excellent winder condition, achieved through systematic maintenance, is especially emphasized in production lines with only one winder. Valmet has been a leading winder manufacturer for decades and has the world’s best knowledge of winders, including all specialty areas like mechanics, automation, process and vibrations. Valmet offers a wide variety of winder services, from short remote or site support visits all the way to winder relocations and maintenance agreements for several years. We also offer a 24/7 Winder Automation on-call service.

Read more about UIPSA’s Winder Reliability Agreement with Valmet and winder diagnostics

An efficient tail threading process reduces machine downtime and boosts the overall efficiency of a papermaking line. Valmet tail threading service improves the tail threading process and ensures equipment availability and reliability. Valmet offers a maintenance service agreement which includes scheduled service visits, combined with tail threading analysis and preventive maintenance actions. A service agreement helps to manage overall operations around the tail threading process and creates a systematic way to operate and reduce tail threading times.

Read more about tail threading

Signing an exchange agreement is an alternative to purchasing spare parts in connection with new investment. It is a cost-efficient means to ensure accessibility of key components. The exchange agreement is based on Valmet investing in a component on behalf of the customer. The component is stored at Valmet premises. By entering an exchange agreement, the mill avoids the need to tie up capital in service components. The cost of an exchange agreement is based on a fixed annual fee and the cost of reconditioning the component.

Valmet offers a full portfolio of air systems product support and service including air and pulp dryers, steam and condensate, hood and process air systems, runnability systems and dust systems. With over 50 years of air systems experience serving the pulp and paper industry, Valmet is the industry leader in scope, technology and customer support. The agreements are customized based on specific mill needs. By providing regular service, using skilled experts, you can expect lower operating costs (reduced energy, increased machine efficiency, labor savings), reduction in carbon footprint, and increased profitability.

We offer a fixed price volume purchase agreement to improve your mill operations. Whether it’s inspections, outage planning, troubleshooting, tuning, optimization, remote monitoring, training or on-site service, a Valmet Flexible Service Agreement offers you easier budgeting at a significant discount. It is a budgeted bank of hours which can be used for any Valmet service – whether on-site or remote, scheduled or emergency.

Valmet Roll Service Agreement gives you a stress-free life in roll operations. No more surprises or last-minute repairs. Together, we can tailor the agreement to your needs. Whether it’s about roll maintenance, roll covers, replacement rolls, or upgrades, you will always get the right combination of services for every stage of the lifecycle. Our intelligent roll solutions and remote support are also available to ease your everyday work and keep the process up and running without interruptions.  

The FIU is an essential part of the fabric change process in paper machines. It helps in the insertion and removal of wires and felts, making the process quicker and safer. Regular maintenance of FIUs is vital to keep them in good condition and ready for use whenever fabric changes are needed.

Benefits of FIU service agreement

• Increased Reliability: Regular inspections and maintenance ensure the FIUs are always in optimal condition, reducing the risk of unexpected failures.
• Safeguarding Equipment: Proper maintenance protects the wires and felts during the change process, extending their lifespan.
• Minimized Downtime: Efficient operation of FIUs keeps shutdown times to a minimum, ensuring continuous production.
• Expert Support: Customers benefit from Valmet's specialized technicians who provide thorough inspections, precise measurements, and necessary adjustments.
• Cost efficiency: Preventive maintenance helps avoid costly repairs and unplanned downtime, leading to significant savings over time.