Valmet Performance Center for board and paper

Expert support built on a continuous dialogue with data

Valmet Performance center is a digital service hub, delivering real-time support and continuous optimization services to Board & Paper producers worldwide. Our global Board and Paper expert team, supported by regional hubs in China, North America and South America, resolves more than 2000 customer cases every year, ensuring fast assistance and reliable availability.  

With secure remote connections and the Valmet’s digital platform, customers receive immediate access to Valmet’s machine, process, automation and data science professionals.

Designed to support both daily operations and long-term continuous improvement 

We offer flexible remote services that support both daily operations and long-term performance improvement. 

• On-Demand Expert Support

Fast troubleshooting support with board and paper industry experts to solve your issue at hand. Experts connect remotely, diagnose root causes and provide actionable recommendations. 

• Remote Monitoring & Optimization 

Continuous tracking of key process parameters, proactive alerts and regular expert reviews that improve energy efficiency, runnability and quality. 

• Data Discovery

Deep data analysis combining data science with process expertise to solve complex performance challenges and identify long-term improvement opportunities. 

Knowledge continuity and support for evolving teams

As workforce structures evolve and teams change, maintaining operational know‑how becomes increasingly important. Valmet Performance Center supports this by providing continuous access to process and automation expertise whenever needed.

Through secure remote connections, operators and engineers can consult Valmet specialists during daily work or when facing unfamiliar situations. This helps ensure knowledge continuity, supports the development of newer team members, and reduces operational risks associated with personnel changes.