Valmet brings Industrial Internet services closer to Japanese customers by opening a local remote support center in Japan

Jul 5, 2021

Valmet opens a local remote support center in Tokyo, Japan. The center is an easy-access local channel for Japanese customers for remote services, Valmet Industrial Internet (VII) applications and the network of global Valmet Performance Centers.

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 “Valmet has 3 offices in Japan. The new local remote support center helps us to better serve our customers in Japan. Bringing services close to our customers is the key for us. The new investment helps us to develop just the right solutions and bring the best process expertise easily available to Japanese customers.” Says Setsuo Suzuki, Director, Japan, Valmet.


 “Valmet has already provided more than 40 remote connection services relating to maintenance support and process optimization to Japanese customers. This forms a strong foundation for us to further develop Industrial Internet related services to customer in Japan. The local remote support center allows us to respond to our customers’ needs and solve problems in local language and without a delay.” Says Keon-Yeong Yoon, Vice President, Asia Pacific, Automation business line, Valmet.


Valmet has a network of performance centers serving customers around the world. The local remote support center in Japan is a dedicated hub to serve the Japanese customers in local language ensuring fast-response expert support to customers with a secured data connection.



For further information, please contact: 


Setsuo Suzuki, Director, Japan, Valmet, Tel +81862123277

Keon-Yeong Yoon, Vice President, Asia Pacific, Automation business line, Valmet. Tel +821043591136


Valmet is the leading global developer and supplier of process technologies, automation and services for the pulp, paper and energy industries. We aim to become the global champion in serving our customers. 


Valmet's strong technology offering includes pulp mills, tissue, board and paper production lines, as well as power plants for bioenergy production. Our advanced services and automation solutions improve the reliability and performance of our customers' processes and enhance the effective utilization of raw materials and energy.  


Valmet's net sales in 2020 were approximately EUR 3.7 billion. Our 14,000 professionals around the world work close to our customers and are committed to moving our customers' performance forward - every day. Valmet's head office is in Espoo, Finland and its shares are listed on the Nasdaq Helsinki.  


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