Growing through global collaboration: Frédéric Mazza's career journey

From hands-on technical work to a customer-focused leadership role, Frédéric Mazza’s journey at Valmet shows how curiosity, collaboration and continuous learning can open new opportunities.

“Valmet has supported my personal development by enabling me to evolve into a role that aligns well with my long-term interest in combining technical understanding with business development.”

A journey that evolves with every step 

Frédéric began his career at Valmet as a Service Engineer, working closely with customers and technology in the field. Over the years, his responsibilities expanded, leading him to his current role as Sales & Services Manager in South-East France.

I wanted to work for a company with a strong reputation and recognized expertise.

His journey reflects a willingness to adapt, learn and take on new challenges. By combining technical expertise with a growing commercial perspective, he has developed a deep understanding of both customer needs and business goals.

“Accountability is the key principle that shapes the way I work at Valmet. It means taking full ownership of my actions and commitments, whether managing customer relationships, handling service issues, or driving sales opportunities, and following through until the end.” 

Learning through variety and collaboration

One of the aspects Frédéric values most about Valmet is the diversity of the work.

“Customers, businesses and plants are extremely diverse — ranging from food applications such as rice steam cooking to large-scale petrochemical or pulp and paper plants,” he says.

Because no situation is the same, every day presents new opportunities to learn. Working with colleagues and experts across countries has also helped him broaden his perspective and develop new skills throughout his career.

Creating customer value

Today, Frédéric focuses on helping customers improve performance and reliability through the right solutions.

“In my role, I focus on replacing valves during maintenance, which often allows customers to upgrade to more reliable and higher-performing solutions,” he explains. “This helps improve operational efficiency, reduce unplanned downtime and optimize overall plant performance.”

His work supports both customer success and Valmet’s commitment to creating long-term value through reliable and efficient technologies.

Advice for future colleagues

For anyone considering a career at Valmet, Frédéric highlights the importance of adaptability and curiosity.

Valmet is a place where you are constantly exposed to new technical situations, different industries and complex customer needs. No two days are the same, so being open-minded and adaptable is essential.

If Frédéric had to describe Valmet in three words, they would be Reliable, Diverse and Customer-centric—qualities that have shaped his own career journey and continue to define his everyday work.