Valmet 24h emergency service numbers

Valmet's Emergency Service helps our customers in pulp, paper and energy industry to get help in emergencies outside regular office hours. Please note: when ordered, additional charges may apply. You can find the emergency service phone numbers below. In other cases, please contact your closest Valmet location or send us a message via our contact form - we will get back to you as soon as possible

Australia

Melbourne +61 0488 316 451

Canada

Paper, board, tissue +1 514 591 9955
  Fiber +1 514 594 7426

Finland

Jyväskylä +358 400 343 651
  Järvenpää +358 400 431 666
  Pori +358 400 598 882
  Tampere and Lapua (Energy) +358 10 676 3030
  Turku +358 40 837 7511
  Valkeakoski +358 10 672 9333

Germany

Darmstadt (Paper, board, tissue, fiber)

+49 6151 73 77 247

 

Automation

By service contract provided number

Italy

Bologna (Converting solutions for packaging equipment)

+39 (0583) 1880113
tpc.packaging@communications.valmet.com

 

Lucca (Converting lines for tissue rolls)

+39 (0583)1880113 

tpc.converting@communications.valmet.com

 

Lucca (Converting lines for folded tissue)

+39 (0583)1880113 

tpc.fold@communications.valmet.com

Sweden

Gothenburg (Energy) +46 31 44 11 12
  Karlstad (Paper, board, tissue) +46 703 177 900
  Karlstad (Fiber) +46 70 664 16 00
  Sundsvall (Fiber, Baling, Fiberboard) +46 70 664 16 00

USA

US service centers +1 800 825 6381
  Aiken, SC +1 800 825 6381
  Appleton, WI +1 800 825 6381
  Atlanta, GA +1 800 825 6381
  Beloit, WI +1 800 825 6381
  Biddeford, MA (Tissue) +1 800 825 6381
  Charlotte, NC (Energy) +1 888 574 0055
  Clarks Summit, PA +1 800 825 6381
  Columbus, MS +1 800 825 6381
  Federal Way, WA +1 800 825 6381
  Florence, AL (Fiber) +1 800 825 6381
  Lenox, MA +1 800 261 9351
  Nashua, NH +1 800 261 9351
  Neenah, WI +1 800 825 6381
  Waukesha, WI +1 262 547 6886
  Greenbay, WI (Tissue converting)  +1 (888) 5737464 
technicalservice.ti.grb@valmet.com 
     
USA and Canada Automation +1 800 393 3696
     
USA and Canada Automation spare parts +1 800 393 3696