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Shared Journey Forward - Valmet's way to serve

We offer our customers a unique combination of process technologies, services and automation. Now we are taking the next step in how we serve our customers and invite you on a Shared Journey Forward. In the core of giving you the best services experience are our commitments – ‘safety comes first’, ‘close to you’, ‘solutions to your needs’ and ‘people you can trust’. We offer services that move your process reliability and performance forward. To upgrade your processes to the next level, you can benefit from our new technologies and industrial internet solutions.

Explore our services and commitments by clicking the elements in the Shared Journey Forward image.

Shared Journey Forward

Valmet's way to serve

Our core commitments

Safety comes first

Safety comes first

We put safety before anything else in our daily operations. We are committed to supporting you in reaching your safety targets, because incident free mills and plants and employee wellbeing create a sustainable and productive working environment.

Close to you

Close to you

We are available whenever you need our expertise. Valmet’s professionals work close to you through a network of over 100 service centers, even being on site daily. We are also available remotely with the help of industrial internet.

Solutions to your needs

Solutions to your needs

You are the expert in knowing what’s right for your business. We work closely with you to utilize the combination of process technology, automation and services to find exactly the right solution for you.

People you can trust

People you can trust

We know that trust has to be earned and we work hard to reach that goal every day. This means that we keep our promises and are committed to moving your business forward.

Our services offering

Reliability

Reliability services

• Spare parts and components
• Maintenance and shutdown management
• Outsourcing services

Keep your processes running smoothly and maintain your production assets in good working condition while minimizing downtime and controlling maintenance costs.

Performance

Performance services

• Production consumables
• Process support and optimization

Optimize the production process to get the most out of the least: reduced energy and raw material costs, optimized quality, and improved environmental performance.

New technology

New technology

• Process and automation upgrades
• Automation projects

Adding new technology to the process at the right time takes production to the next level and maintains competitiveness. Our industrial internet solutions such as analytics, mobile and remote services can be utilized to your benefit to enhance your operations and plan predictive maintenance.

CUSTOMER SUCCESS STORIES & ARTICLES

Improving press performance step by step

Improving press performance step by step

After a four­phase improvement project, Thai Cane Paper enjoys lower steam consumption, better runnability, higher paper dryness, longer felt lifetimes, and vacuum energy savings in its PM 2 press section.

80% less winding broke with iRoll at Sappi Alfeld

80% less winding broke with iRoll at Sappi Alfeld

With Valmet’s iRoll technology and optimal control strategy for each grade, Sappi Alfeld has reduced winder broke by 80% on its PM 2.

Solving problems with a service attitude

Solving problems with a service attitude

Ji’an Group’s coated white-top liner machine PM 3 opted for a Valmet Breast Roll Shaker to improve the formation. "Valmet’s service attitude was superb, and the end result is excellent", says Young Lu, Vice President of Production of Ji’an Group.

HiRun P web stabilizer’s success story continues

HiRun P web stabilizer’s success story continues

Improved sheet runnability and paper quality at Holmen Paper Braviken Mill.