Remote services prove valuable during the Covid-19 pandemic

During the Covid-19 pandemic, the remote services option has proven very valuable for many customers. Read about cases from around the world to discover how Valmet’s experts have helped our customers ensure the continuity of their operations with remote tools and connections.

Field services go remote!

Digitalization is bringing a completely new dimension to the field services typically conducted on site at customer mills and plants. New digital tools, remote connections and online support from a global expert network are making field services increasingly prompt, cost-effective and easy for the customer.

Trust is weighed at challenging times – Valmet aids to resume production at Metsä Tissue’s Žilina site during COVID-19

Metsä Tissue’s site at Žilina is a significant producer of hygiene products such as toilet tissues, household towels and handkerchiefs for Slovakian market. The mill’s two paper machines, PM1 and PM2, produce 80,000 tonnes of tissue paper per year. Valmet has been supporting the site’s production with maintenance service.

A digital leap in Field Services

The new mobile application @Field connects Valmet’s more than 1,100 Field Services professionals. It unifies how we work and further improves the customer experience.

Navigator Paper Figueira PM1: People make the success

A regular annual headbox service is the key to the old headbox’s good condition at the Navigator Paper Figueira PM1 in Portugal, which was started up in 1991. A long and trusted maintenance relationship ensures that every detail is taken care of systematically.

Shared values – shared targets – shared partnership

The shared values of safety, sustainability, quality and respect for others have taken Klabin and Valmet a long way forward. Their nine-year partnership in shutdowns continued with their successful annual maintenance shutdown at Klabin’s Monte Alegre paper mill in 2019.

Augmented reality – the new era in mill maintenance

VR, AR, MR, XR… Does it feel like the virtual world is difficult or even pointless to enter? If the answer’s yes, now’s the time to do something about it. Virtual tools are making a breakthrough in the industrial environment, bringing possibilities never seen before.

The new normal – the opportunities of digitalization in industrial maintenance

Digitalization and the Industrial Internet are expanding their foothold in industrial operations. There are already plenty of possibilities to benefit from this development in industrial maintenance - both on site and for learning purposes. The "new normal" is here to stay, strengthened by the Covid-19 pandemic that calls for increasing remote services.

In mill-wide optimization, one plus one makes more than two

In the rapid digitalization era, many enhancements are already within reach. With mill-wide optimization, we will probably end up with one plus one making more than two.