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People and performance targets and actions

action plan 2016-2018
Targets Main actions

Boost employee engagement

  • Conduct OurVoice survey and execute development actions
  • Plan and implement values roadmap

Develop the best talent

  • Ensure white-collar Annual Review coverage >95%
  • Develop training opportunities to enhance skills by building a Learning Library, renewing the Training database and focusing on identified competence gaps globally
  • Renew internal mobility processes and guidelines
  • Develop global training portfolio to support our strategic goals
  • Conduct Talent Review (TR) process

Increase diversity

  • Create programs and processes to support career development of diversity candidates
  • Prioritize diversity of talent in global training portfolio nomination process
  • Improve and monitor recruitment processes globally
  • Define employee value proposition (EVP)
  • Widen recruitment pool beyond traditional candidates

Be a responsible employer

  • Establish human rights monitoring framework and conduct gap analysis
  • Prepare action plan based on findings in preliminary gap analysis
  • Create and implement framework for human rights impact assessment
  • Continue with leadership and managerial skill development activities
  • Continue with sustainability and wellness awareness activities
Previous targets and achievements
Key targets Main achievements
  • Values as part of company culture and way of working
  • Defining strategic competencies for each
    business line and area
  • Manager skill development concept in place
  • Positive trend in engagement and
    performance levels as measured by regular engagement surveys



  • Values embedded in way of working and company culture
  • Values index created
  • Engagement increased by 9 percentage
    points in 2015
  • New manager role rolled out to clarify
    expectations towards managers
  • 66% of managers completed the Forward for Managers training in 2015