Metso Paper opens a Remote Diagnostics Center in Pori, Finland

Published Apr 25, 2003 09.21.00 +2 GMT

Metso Paper's Chemical Pulping Business Line has recently opened a Remote Diagnostics Center in Pori, Finland. The new center belongs to Metso’s remote expert network, which in turn forms a vital part of the company’s Future Care portfolio. Chemical Pulping Business Line experts are now able to serve their customers with remote process and machinery monitoring, diagnostic tools and communications technology. Remote expert services enable improvements in overall mill performance, such as higher process uptime, minimum production losses and higher product quality.

The new center is equipped with state-of-the-art communications technology and analysis tools to handle any amount of the process and equipment data necessary for avoiding problems, problem-solving and making recommendations for performance improvements. Online connections to the pulp mills make it possible to provide customers with rapid feedback when detecting, analyzing and solving any problem and avoiding them in the first place.

The Center also supports long-term improvement and development programs made in co-operation with the customer. Regular reports on mill performance and related recommendations are easy to communicate over the interactive connections. This service can be extended to include video-conferences with the customer and Metso specialists.

Metso Corporation is a global supplier of process industry machinery and systems. The Corporation's fiber and paper technology business area, Metso Paper, is the world's leading supplier of technology, systems and equipment for the pulp and paper industries. Metso's other core businesses are divided between Metso Minerals (rock and mineral processing) and Metso Automation (automation and control technology). In 2002, the net sales of Metso Corporation were EUR 4.7 billion and the personnel totaled approximately 28,500. Metso Corporation is listed on the Helsinki and New York Stock Exchanges.

More information: Alpo Tuomi, Vice President, Marketing Chemical Pulping Business Line tel. +358 204 82 9813 or +358 400 591 450