Aug 10, 2021
Even if the best preventive maintenance actions are carried out in timely manner a sudden need of a spare part may surprise you. Valmet eStore provides a convenient way to find and identify the correct spare part in short time and allows you to send a request or requisition right away regardless of office hours or your time zone to our spare parts contact center worldwide.
Valmet eStore is a highly flexible, electronic spare parts catalog that provides easy access to bills of material, mechanical parts drawings, component drawings, diagrams and other important machine documentation specific to your mill requirements. Now mill maintenance personnel can quickly and easily view and use accurate spare part records to help improve the spare parts ordering process.
Valmet eStore "Parts by Category" is available for registered customers around the clock, 24/7 via the Valmet Portal. Machine specific content is a purchased option for eStore. It provides a fast, secure way to contact Valmet spare part services. You have access to information about inventory availability, lead time of products, pricing regarding your specific items, and ordering.
Valmet eStore is the most innovative system available today offering mill staff access to relevant component technical information that can be readily used to save time and money on machine maintenance and improvements.
Parts ordering is more accurate; it becomes easier to guard against redundant purchases or overstocking and ensures that descriptions of non-stock materials or parts are accurately relayed to your purchasing function.
Valmet eStore provides three modes of access to spare and wear parts: by mill equipment, by product structure and directly to the eStore. ("Product structure" content is purchased mill/machine content.) When using the eStore method, the user knows what part (e.g. bearings), and looks at the eStore to find where that part is used on the machine, and order it.
When using the mill equipment or product structure method of part selection, the user drills down by selecting the machine, or the section of the machine to see the applicable drawings and BOMs.
The Customer Tag column automatically populates with Customer-to-Valmet cross reference (for items Valmet has in the customer's ERP system). eStore has advanced searching capability with the ability to search across multiple catalogs. Pop-up notes are linked to part graphics, with up-to-date manufacturer information, changes, safety advice and warnings where necessary within documentation.
For more information on improving your spare parts operation by using Valmet eStore, contact your Valmet representative.