Bringing you remote assistance from Valmet

Trouble-free production at Burgo’s Verzuolo paper mill

Remote condition analysis with Valmet’s expert services has proved an invaluable tool for achieving trouble-free production at Burgo’s Verzuolo paper mill in Italy. The mill utilizes a condition analysis service contract with Valmet to receive expert appraisals of the machine’s vibration conditions. Andreas Nuesse, a Valmet vibration specialist located a thousand kilometers from the mill in Dörpen, Germany, uses a remote connection to examine machine conditions and prepare a regular report for the mill.

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Support at a distance with extended reality (video)

Imagine being able to see the operations of your plant, mill, facilities in 3D, checking equipment, reviewing service plans, discussing with others – and getting real-time help when you have a question. Your business can run more successfully with Valmet Extended Reality Learning - a multipurpose mixed reality platform, streamlining design review, training, preplanning maintenance and remote collaboration. It also enables real-time interaction with Valmet experts for more efficient and faster support.

Watch Nowseparator_mainOptimize quality and increase reliability with Valmet Industrial Internet

Valmet Industrial Internet (VII) solutions combine advanced monitoring and prediction applications, Advanced Process Controls (APC), dynamic process simulators and remote services from Valmet Performance Centers into comprehensive solutions for the specific needs of pulp, board, paper, tissue and energy producers. Remote services from Valmet’s eight Performance Centers are a key part of the VII solutions. Through the Performance Centers, our expertise is easily available for you via remote connections and tools. In the Valmet Customer Portal, you can collaborate with our Performance Center experts, access Industrial Internet applications, follow your Key Performance Indicators and see performance reports.

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