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Join us on a Shared Journey Forward

Shared Journey Forward

Valmet's way to serve

Our core commitments

Safety comes first

Safety comes first

We put safety before anything else in our daily operations. We are committed to supporting you in reaching your safety targets, because incident free mills and plants and employee wellbeing create a sustainable and productive working environment.

Close to you

Close to you

We are available whenever you need our expertise. Valmet’s professionals work close to you through a network of over 100 service centers, even being on site daily. We are also available remotely with the help of industrial internet.

Solutions to your needs

Solutions to your needs

You are the expert in knowing what’s right for your business. We work closely with you to utilize the combination of process technology, automation and services to find exactly the right solution for you.

People you can trust

People you can trust

We know that trust has to be earned and we work hard to reach that goal every day. This means that we keep our promises and are committed to moving your business forward.

Services offering

Reliability

Reliability services

• Spare parts and components
• Maintenance and shutdown management
• Outsourcing services

Keep your processes running smoothly and maintain your production assets in good working condition while minimizing downtime and controlling maintenance costs.

Performance

Performance services

• Production consumables
• Process support and optimization

Optimize the production process to get the most out of the least: reduced energy and raw material costs, optimized quality, and improved environmental performance.

New technology

New technology

• Process and automation upgrades
• Automation projects
• Industrial Internet and remote solutions

Adding new technology to the process at the right time takes production to the next level and maintains competitiveness. Our industrial internet solutions such as analytics, mobile and remote services can be utilized to your benefit to enhance your operations and plan predictive maintenance.

We offer our customers a unique combination of process technologies, services and automation. Now we are taking the next step in how we serve our customers and invite you on a Shared Journey Forward. In the core of giving you the best services experience are our commitments – ‘safety comes first’, ‘close to you’, ‘solutions to your needs’ and ‘people you can trust’. We offer services that move your process reliability and performance forward. To upgrade your processes to the next level, you can benefit from our new technologies and industrial internet solutions.

Explore our services and commitments by clicking the elements in the Shared Journey Forward image.

Reliability: Secured production line availability with Valmet service agreement

Reliability: Secured production line availability with Valmet service agreement

Sappi’s Kirkniemi mill extended its cooperation with Valmet to a service agreement covering various services and spare parts for all of their three papermaking lines.

Performance: LuleKraft is well prepared for the IE directive

Performance: LuleKraft is well prepared for the IE directive

One of the forerunners in Sweden in fulfilling the new EU emission monitoring and reporting requirements is LuleKraft AB in Luleå.

New technology: Remote services and analytics add to Burgo mill results

New technology: Remote services and analytics add to Burgo mill results

A Valmet bleach plant optimization project at Burgo’s Ardennes kraft pulp mill in Belgium achieved the customer’s expectations and a good ROI.

Reliability: 30% better dry weight profiles through headbox reconditioning

Reliability: 30% better dry weight profiles through headbox reconditioning

Pleased with Valmet’s results, the ITC Bhadrachalam mill in India chose to continue cooperation when their headbox in BM1 needed testing and reconditioning.

Performance: Gold East Paper Jiangsu improved shipping roll quality with the 100th iRoll Portable

Performance: Gold East Paper Jiangsu improved shipping roll quality with the 100th iRoll Portable

With annual capacity of almost 2 million tonnes, Gold East Paper Mill is one of the leading manufacturers of coated woodfree papers.

New technology: Kuopion Energia Oy uses FuelDiet solution to produce bioenergy with low corrosion risk

New technology: Kuopion Energia Oy uses FuelDiet solution to produce bioenergy with low corrosion risk

Kuopio Energia produces district heat for the residents of the city of Kuopio in Finland and in winter times the production reliability is in high priority.