Maintenance and technical support for process automation

High reliability through proactive maintenance

Valmet Maintenance services focus on efficiency. We help you maximize the reliability and longevity of automation systems with minimum effort through targeted, condition-based actions.

Key to efficient maintenance is system and device auditing. With accurate, up-to-date condition data, we can identify actions where and when they are really needed. This eliminates unnecessary maintenance. It can also be the basis for preventive maintenance, which helps significantly reduce the risk unexpected failures.

Valmet can take full responsibility for your automation maintenance thanks to our insights as an automation supplier and worldwide network of experts. Maintenance services can also be easily used to supplement your own resources and skills as needed.

Rapid response for fast resolutions

Even with properly maintained equipment, things can go wrong unexpectedly. The mission of Valmet Technical Support service is to minimize the impact of automation faults by resolving them as quickly as possible. Regardless of timing or nature of an issue, you can get support via remote connection or emergency on-site visits with guaranteed response times.

When an issue arises, fast support, even during nights and over weekends, is essential for getting your operations back to normal. Valmet’s technical support includes a scalable range of services to provide fast and cost-effective support.

Valmet’s technical support services help you reduce downtime and minimize disruption. Competent service engineers, supported by our global network of process automation experts, keep you on track to meet your availability targets.

Success through easy collaboration

Good support is built on open, transparent communication. We built a special solution to serve you better and reinforce our customer commitment. A unique digital space for collaboration and information sharing, the Valmet Customer Portal makes working together easy, the way it should be.